Jadbaj's Privacy Policy –
Your Data, Our Responsibility

Jadbaj.biz ("jadbaj", "we", "us") places the highest priority on the privacy of its users. This Privacy Policy ("Policy") describes how we collect, use, and protect your information when you use our website, mobile application, and other services ("Platform").

By using the jadbaj platform, you are considered to have agreed to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform.

This policy has been prepared in accordance with applicable data protection laws in Bangladesh and international privacy standards. jadbaj reserves the right to update this policy at any time – any changes will be reflected on this page with a revised date, and you will be notified by email for significant updates.

Personally Identifiable Information

To register and manage your account, jadbaj may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Current Address (District/Division/Country)
• National ID or passport number (collected during KYC verification)
• Payment-related details such as Mobile Pay/Nagad/Rocket number or bank account information

Platform Usage Information

The following information may be collected automatically while you use jadbaj:

• IP address and device information (model, operating system, browser)
• Login time, session duration, and list of pages visited
• Betting History, Gaming Records & Transaction Details
• Device location (only if permission is granted)
• Messages and complaint details submitted to customer support

Jadbaj collects your information through several methods. The key ones are outlined in the table below:

Jadbaj uses your collected information only for the purposes listed below. Your consent will be obtained before using it for any other purpose:

• Account Management: To facilitate registration, login, password reset, and overall account security.
• Service Delivery: To provide betting, gaming, transaction, and customer support services.
• Age & Identity Verification: To verify that users are 18+ and hold a valid identity.
• Fraud Prevention: To detect money laundering, bonus abuse, and irregular activity.
• Legal Obligation: To comply with lawful orders issued by government authorities or courts.
• Service Improvement: To analyze user behavior and improve your overall experience.
• Contact: To send promotional offers, system notifications, and important updates.

Jadbaj does not sell your personal information to any third party for marketing purposes. However, limited data sharing may occur where necessary to operate our services:

• Payment Providers: Minimal data is shared with Mobile Pay, Nagad, Rocket, and banks solely to verify transactions.
• Service Partners: Companies that provide our technology, hosting, or analytics services — they handle data under contract with jadbaj.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government regulatory authority.
• Business Transfer: If jadbaj is ever merged or sold, user data may be transferred to the new entity, and you will be notified in advance.

The jadbaj website uses cookies in your browser. Cookies are small text files stored on your device that help improve the platform's functionality.

You can disable optional cookies through your browser settings. However, turning off essential cookies may cause certain platform features to stop working correctly.

Jadbaj does not retain your data beyond what is necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration of your active account and up to 5 years after closure (where legally required).
• Transaction Records: Up to 7 years, in accordance with financial regulations.
• KYC Documents: Up to 5 years following verification.
• Support Messages: Up to 2 years after the issue is resolved.
• Log Files: Up to 90 days for security purposes.

After the specified retention period, data is securely deleted or anonymized.

Under jadbaj's privacy policy, you have the rights listed below. To exercise any of these rights, email us at support@jadbaj.biz:

• Right to Access: You may request to know what personal information jadbaj holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request deletion of your data (except where retention is required by law).
• Right to Restrict Processing: In certain cases, you may request that processing of your data be put on hold.
• Right to Data Portability: You may request your data in a portable format (e.g., CSV).
• Right to withdraw consent: You may withdraw your consent to promotional communications at any time.

Jadbaj uses industry-standard security technology to protect your data. Our key security measures include:

• 256-bit TLS/SSL encryption – all data transmissions are fully secured.
• Database encryption – stored data is kept in encrypted form.
• Two-factor authentication (2FA) – prevents unauthorized access to your account.
• Regular security audits and penetration testing.
• Strict data access controls – only authorized personnel can view your information.
• 24/7 system monitoring and detection of suspicious activity.

Please note, however, that no one can guarantee complete security over the internet. Keep your account password strong and never share it with anyone.